Certificate of conformity of services
Passing of procedure of certification of conformity of services and works isn’t obligatory for the enterprises in Russia, unlike production certification.
Certification on a voluntary basis is carried out. Advantages of the enterprise which has a certificate are obvious – it becomes more interesting to the consumer, with confidence can enter the international market, attract investors.
Certification of services is carried out by the accredited certified bodies, checking compliance of works and services to the corresponding state standard specifications which have established standards for a certain kind of activity.
Types of service and fields of activity which are more often than the others pass certification:
- passenger transport;
- housing and communal services;
- household services;
- excursion and tourist services;
- veterinary, sanitary and improving, medical services;
- banking services;
- physical culture and sport;
- public catering;
How certification of services is carried out
Certification of services carry out according to the approved Rules of certification of services and works on seven schemes, allowing to estimate and check quality and safety of services.
In the course of certification estimate process of rendering services, professionalism of the performer, carry out the analysis of a condition of the enterprise, its monitoring system of quality.
The enterprise can receive the certificate of conformity of services:
- at which available enough of personnel, standard, technical providing;
- which renders the services on the legal basis;
- at which quality control of the rendered services, performed works is adjusted, the accounting of requirements of customers is carried out.
Carry out certification of services in the same order, as production certification. The enterprise applicant needs to submit an application and pass check then the document confirming compliance of rendered service to existing normative documents is issued.
The certificate on the special form which contains summary of the enterprise and services which it renders is issued, there are links to state standard specifications, other standards regulating process of rendering services.
After obtaining the certificate the enterprise can put down in accompanying documentation to services a mark of conformity. According to the specified Rules the enterprise after obtaining the certificate periodically is checked by certification authority. If services cease to conform to standards, the certificate will withdraw.